J.D. Byrider Facts Why Buy a Car from JD Byrider

How We Gather Data -- and Why

Every day, trained telephone interviewers call approximately 400 J.D. Byrider customers from across our national network of dealerships to ask them a list of questions about their experience with our company. The results are tabulated every night and provided to franchisees the next morning. And now those same results are available to you.

We track our performance carefully because we know that many of our customers are financially vulnerable. If things aren’t going smoothly for them, we want our managers to step in quickly and make things right.

	OH: I own a 2005 CHEVROLET MALIBU. My sales person was Josh. I was ap...	03/04/2010
	SC: I own a 2000 BUICK LESABRE. I took the car to the service center ...	03/04/2010
	OH: I own a 2000 PONTIAC SUNFIRE. My overall experience with JD Byrid...	03/04/2010
	FL: I own a 2001 BUICK LESABRE. My overall experience with JD Byrider was positive. My salesperson there was Ken. He had great customer service skills . My car was in good condition and clean when I recieved it, although the service engine soon light was on. Now my car is doing great, but I'm worried about that service engine soon light. I was not approved the same day, but that was not their fault, it was my own.	03/03/2010
	FL: I own a 2003 HYUNDAI SONATA. I brought my car in for the cb axle ...	03/03/2010
	PA: I own a 2002 CHEVROLET MALIBU. I worked with Michelle on the purc...	03/04/2010
	TX: I own a 2005 FORD FREESTAR. I had to bring my car into the servic...	03/04/2010
	OH: I own a 2001 FORD TAURUS. I brought my car in for an oil change. ...	03/04/2010
	PA: I own a 2002 FORD EXPLORER. I had to bring my car into the servic...	03/04/2010
	FL: I own a 2002 PONTIAC GRAND PRIX. My experience was positive. Jaso...	03/03/2010
	PA: I own a 2004 BUICK CENTURY. Overall my experience has been positi...	03/04/2010
	AL: I own a 2003 CHEVROLET CAVALIER. I brought my car in for an oil c...	03/03/2010
	OH: I own a 2002 OLDSMOBILE ALERO. Overall, my experience with JD Byr...	03/04/2010
	MA: I own a 2004 CHEVROLET CAVALIER. I brought my car in because the ...	03/04/2010
	VA: I own a 2003 DODGE RAM TRUCK. Overall my experience was positive....	03/04/2010

1 : 2 : 3 : 4 : 5 : 6 : 7 : 8 : 9 : 10 : 11 : 12 : 13 : 14 : 15


	3/10/2010

	564,442

	96%

	90%

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