 | AL: I own a 2001 Ford Focus. My experience was positive. I took my car to the service center for an oil change, to have the rotors turned, to get the AC fixed, and because the muffler was making a loud noise. The work was done within a day and a half. My warranty covered the work, and I was given some paperwork for it. The service staff was great, but there is still something wrong with the AC. The car was scratched while it was at the service center, I made an appointment to have it buffed out. | 06/25/2008 |