J.D. Byrider Facts

How We Gather Data -- and Why

Every day, trained telephone interviewers call approximately 400 J.D. Byrider customers from across our national network of dealerships to ask them a list of questions about their experience with our company. The results are tabulated every night and provided to franchisees the next morning. And now those same results are available to you.

We track our performance carefully because we know that many of our customers are financially vulnerable. If things aren’t going smoothly for them, we want our managers to step in quickly and make things right.

	WI: I own a 2001 Pontiac Grand Prix. I had an overall positive experi...	06/26/2008
	OH: I own a 2002 TOYOTA Corolla. My overall experience was positive. ...	06/26/2008
	GA: I own a 2000 Dodge Dakota. I had an overall positive experience. ...	06/25/2008
	OH: I own a 2002 Pontiac Grand Prix. My overall experience was positi...	06/26/2008
	NV: I own a 2000 Dodge Stratus. My overall experience was positive. I...	06/26/2008
	GA: I own a 2002 Dodge Neon. I had an overall positive experience. I ...	06/25/2008
	FL: I own a 1999 CHEVROLET Malibu. Overall my experince was positive....	06/25/2008
	OH: I own a 2000 CHEVROLET Impala. A younger white male with glasses ...	06/26/2008
	GA: I own a 2001 Ford Explorer. Overall my experine was positive. My ...	06/25/2008
	IA: I own a 1999 Dodge Caravan. My overall experience was positive. I...	06/25/2008
	FL: I own a 2002 Ford Taurus. I took my car to the service center because it was over heating, the check engine light was on, and because it was leaking water. I didnt get the car back for a week. I had to pay 25 dollars for the work that was done, btu I got a receipt back. The car idles bad when I have the air on and the car in park. The staff treated me fine, and my overall experience was positive.	06/25/2008
	OH: I own a 2008 Dodge Durango. I bought my car from Dan and he did g...	06/26/2008
	IA: I own a 2000 Pontiac Grand Prix. Overall my experience was positi...	06/25/2008
	OH: I own a 1998 OLDSMOBILE 88. Sam was the salesperson that helped m...	06/26/2008
	FL: I own a 2001 KIA RIO. I brought it in for the battery. It was the...	06/25/2008

1 : 2 : 3 : 4 : 5 : 6 : 7 : 8 : 9 : 10 : 11 : 12 : 13 : 14 : 15


	7/4/2008

	365,104

	95%

	88%

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Rating System