Every day, trained telephone interviewers call approximately 400 J.D. Byrider customers from across our national network of dealerships to ask them a list of questions about their experience with our company. The results are tabulated every night and provided to franchisees the next morning. And now those same results are available to you.
We track our performance carefully because we know that many of our customers are financially vulnerable. If things aren’t going smoothly for them, we want our managers to step in quickly and make things right.
AL: I own a 2006 CHEVROLET MONTE CARLO. My salesperson was Jay and he was nice we actually had alot of converstaions he's a nice dude. The vehicle was in good condition but the inside needed some work. The vehicle is very clean on the outside. The vehicle runs nice and I was approved on the same day. I just didn't have the money then. Overall my purchase experience was definitly positive.
