JD Byrider I own a 2003 CHEVROLET TRAILBLAZER. Overall my experience was positive. I bought my car from Tony, and he was fine. I was approved for the car that same day. The car was in good condition and clean when I got it. I need to take the car to the service center because the check engine light is on.

How We Gather Data -- and Why

Every day, trained telephone interviewers call approximately 400 J.D. Byrider customers from across our national network of dealerships to ask them a list of questions about their experience with our company. The results are tabulated every night and provided to franchisees the next morning. And now those same results are available to you.

We track our performance carefully because we know that many of our customers are financially vulnerable. If things aren’t going smoothly for them, we want our managers to step in quickly and make things right.

	TX: I own a 2000 OLDSMOBILE ALERO. My overall experience was positive...	08/25/2010
	PA: I own a 2001 FORD ESCAPE. Overall my experience with J.D. Byrider...	08/26/2010
	GA: I own a 2003 FORD WINDSTAR. I brought my car in for a fuel pump. ...	08/25/2010
	OH: I own a 2000 BUICK LESABRE. Overall, my service experience with J...	08/25/2010
	MA: I own a 2003 CHRYSLER PT CRUISER. overall, my purchase experience...	08/26/2010
	MA: I own a 2003 FORD ESCAPE. Overall my experience was positive. My ...	08/26/2010
	IL: I own a 2003 CHEVROLET TRAILBLAZER. Overall my experience was positive. I bought my car from Tony, and he was fine. I was approved for the car that same day. The car was in good condition and clean when I got it. I need to take the car to the service center because the check engine light is on.	08/25/2010
	OH: I own a 2001 FORD TAURUS. Overall my experience was positive. Joh...	08/26/2010
	NV: I own a 2003 PONTIAC GRAND PRIX. Overall, my purchase experience ...	08/26/2010
	TX: I own a 2007 CHEVROLET COBALT. My overall experience was positive...	08/26/2010
	PA: I own a 2001 MAZDA PROTEGE. My overall experience was positive. M...	08/26/2010
	OH: I own a 2001 CHEVROLET BLAZER. Overall my experience with J.D. By...	08/25/2010
	GA: I own a 2003 PONTIAC MONTANA. My overall experience with JD Byrid...	08/25/2010
	MD: I own a 2010 BUICK CENTURY. Overall, my purchase experience with ...	08/25/2010
	OH: I own a 2007 CHEVROLET IMPALA. My overall experience was positive...	08/26/2010