JD Byrider I own a 2003 CHEVROLET CAVALIER. Overall my experience was positive. My salesperson was Jim, and he was pretty nice. I was approved for the car that same day. The car was in good condition and clean when I got it. A tire blew three days after I got it. There is a little squeaking while I am driving it. I like my car and it isn't giving me any problems now.

How We Gather Data -- and Why

Every day, trained telephone interviewers call approximately 400 J.D. Byrider customers from across our national network of dealerships to ask them a list of questions about their experience with our company. The results are tabulated every night and provided to franchisees the next morning. And now those same results are available to you.

We track our performance carefully because we know that many of our customers are financially vulnerable. If things aren’t going smoothly for them, we want our managers to step in quickly and make things right.

	TX: I own a 2005 CHRYSLER PT CRUISER. Overall, my service experience ...	08/26/2010
	IL: I own a 2003 CHEVROLET CAVALIER. Overall my experience was positive. My salesperson was Jim, and he was pretty nice. I was approved for the car that same day. The car was in good condition and clean when I got it. A tire blew three days after I got it. There is a little squeaking while I am driving it. I like my car and it isn't giving me any problems now.	08/25/2010
	OH: I own a 2003 FORD TAURUS. Overall my experience was positive. The...	08/26/2010
	IL: I own a 2003 FORD TAURUS. Overall, my service experience with JD ...	08/25/2010
	MA: I own a 2003 CHEVROLET CAVALIER. My overall experience was positi...	08/26/2010
	TX: I own a 2005 CHRYSLER TOWN & COUNTRY. Overall, my purchase experi...	08/26/2010
	GA: I own a 2002 CHEVROLET VENTURE. My overall experience with JD Byr...	08/25/2010
	IN: I own a 2003 SATURN ION. I brought my vehicle in for an oil chang...	08/25/2010
	OH: I own a 2002 CHEVROLET MONTE CARLO. My overall purchase experienc...	08/26/2010
	MA: I own a 2002 CHRYSLER PT CRUISER. My overall experience was posit...	08/26/2010
	SC: I own a 2006 DODGE STRATUS. My overall experience was positive. M...	08/26/2010
	GA: I own a 2001 NISSAN ALTIMA. My overall experience was positive. I...	08/25/2010
	GA: I own a 2003 FORD FOCUS. Overall my experience was positive. Dari...	08/25/2010
	TX: I own a 2000 FORD CROWN VICTORIA. Overall my service experience w...	08/26/2010
	IA: I own a 2005 FORD TAURUS. Overall my experience was positive. Car...	08/25/2010