JD Byrider I own a 2003 CHEVROLET VENTURE. Overall, my purchase experience was positive. Josh was my salesman and his customer service was good. The vehicle was in good condition and clean. I was approved the same day. Vehicle is doing good today.

How We Gather Data -- and Why

Every day, trained telephone interviewers call approximately 400 J.D. Byrider customers from across our national network of dealerships to ask them a list of questions about their experience with our company. The results are tabulated every night and provided to franchisees the next morning. And now those same results are available to you.

We track our performance carefully because we know that many of our customers are financially vulnerable. If things aren’t going smoothly for them, we want our managers to step in quickly and make things right.

	OH: I own a 2003 CHEVROLET VENTURE. Overall, my purchase experience was positive. Josh was my salesman and his customer service was good. The vehicle was in good condition and clean. I was approved the same day. Vehicle is doing good today.	08/26/2010
	TX: I own a 2005 DODGE NEON. My overall experience was positive. My s...	08/26/2010
	RI: I own a 2003 CHEVROLET TRAILBLAZER. I took my vehicle in because ...	08/26/2010
	GA: I own a 2005 FORD FOCUS. Overall, my service experience with JD B...	08/25/2010
	OH: I own a 2004 TOYOTA COROLLA. Overall, my purchase experience was ...	08/26/2010
	VA: I own a 2002 DODGE INTREPID. Overall my experience with J.D. Byri...	08/26/2010
	TX: I own a 2003 BUICK CENTURY. Overall, my purchase experience was p...	08/26/2010
	GA: I own a 2003 CHRYSLER PT CRUISER. Overall my experience was posit...	08/25/2010
	NV: I own a 2001 SATURN SL1. My overall experience was positive. I br...	08/26/2010
	SC: I own a 2002 HYUNDAI ELANTRA. I brought my car into service becau...	08/26/2010
	OH: I own a 2002 FORD FOCUS. Overall my experience was positive. Scot...	08/26/2010
	MA: I own a 1999 KIA OPTIMA. overal, my purchase experience was posit...	08/26/2010
	GA: I own a 2000 LINCOLN LS. Overall my experience was positive. Eron...	08/25/2010
	TX: I own a 2005 PONTIAC GRAND AM. Overall my experience was positive...	08/26/2010
	TX: I own a 2003 OLDSMOBILE ALERO. Overall, my purchase experience wa...	08/26/2010