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How JD Byrider Gathers Data -- and Why

Every day, trained telephone interviewers call approximately 400 J.D. Byrider customers from across our national network of dealerships to ask them a list of questions about their experience with our company. The results are tabulated every night and provided to franchisees the next morning. And now those same results are available to you.

JD Byrider tracks performance carefully because we know that many of our customers are financially vulnerable. If things aren’t going smoothly for them, we want our managers to step in quickly and make things right.

TX: I own a 2007 DODGE CARAVAN. My salesperson was Jerry and he was v...

09/02/2010

TX: I own a 2004 FORD CROWN VICTORIA. My salesperson was Pete and he ...

09/02/2010

MA: I own a 2004 PONTIAC GRAND AM. Overall my experience was positive...

09/02/2010

AL: I own a 2003 PONTIAC GRAND AM. Overall my experience was positive...

09/01/2010

VA: I own a 2004 NISSAN SENTRA. Overall my experience was pretty posi...

09/02/2010

AL: I own a 2004 FORD TAURUS. Overall, my service experience was posi...

09/01/2010

PA: I own a 2003 CHEVROLET MALIBU. My overall experience was positive...

09/02/2010

WI: I own a 2002 DODGE CARAVAN. My salesperson was EJ and he was grea...

09/02/2010

GA: I own a 2000 BUICK LESABRE. My overall experience was positive. M...

09/01/2010

Positive Comment

GA: I own a 2004 CHRYSLER TOWN & COUNTRY. My overall experience was positive. My salesperson was Justin and he was fine, and nice. My vehicle was in good condition and clean when I received it and I was approved the same day. My vehicle is doing nice.

09/01/2010

WI: I own a 2003 SATURN SL2. My overall experience was positive. Bria...

09/02/2010

NC: I own a 2000 BUICK CENTURY. My overall experience was positive. M...

09/02/2010

IA: I own a 2003 DODGE CARAVAN. Overall, my purchase experience with ...

09/01/2010

IN: I own a 2000 PONTIAC GRAND PRIX. My sales person was a man who sa...

09/02/2010

WI: I own a 2001 CHEVROLET MONTE CARLO. My experience was neutral bec...

09/02/2010

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JD Byrider Customer Satisfaction Ratings!
9/6/2010
624,173
96%
90%


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