How JD Byrider Gathers Data -- and Why

Every day, trained telephone interviewers call approximately 400 J.D. Byrider customers from across our national network of dealerships to ask them a list of questions about their experience with our company. The results are tabulated every night and provided to franchisees the next morning. And now those same results are available to you.

JD Byrider tracks performance carefully because we know that many of our customers are financially vulnerable. If things aren’t going smoothly for them, we want our managers to step in quickly and make things right.

	JD Byrider Customer Comment from one of our Dealerships in Massachusetts...	05/10/2012
	JD Byrider Customer Comment from one of our Dealerships in Ohio...	05/10/2012
	JD Byrider Customer Comment from one of our Dealerships in West Virgina...	05/10/2012
	JD Byrider Customer Comment from one of our Dealerships in Ohio...	05/10/2012
	JD Byrider Customer Comment from one of our Dealerships in Texas...	05/10/2012
	JD Byrider Customer Comment from one of our Dealerships in Michigan...	05/10/2012
	JD Byrider Customer Comment from one of our Dealerships in Texas...	05/10/2012
	JD Byrider Customer Comment from one of our Dealerships in Michigan...	05/10/2012
	I own a 2004 CHEVROLET MALIBU. My salesperson was Jason and his customer service was very good. The vehicle wasn't in good condition when I recieved it and the brakes and steering need to be repaired. I was approved the same day. Overall my purchase experience was positive.	05/10/2012
	JD Byrider Customer Comment from one of our Dealerships in West Virgina...	05/10/2012
	JD Byrider Customer Comment from one of our Dealerships in Texas...	05/10/2012
	JD Byrider Customer Comment from one of our Dealerships in Indiana...	05/10/2012
	JD Byrider Customer Comment from one of our Dealerships in Pennsylvania...	05/10/2012
	JD Byrider Customer Comment from one of our Dealerships in Alabama...	05/10/2012
	JD Byrider Customer Comment from one of our Dealerships in West Virgina...	05/10/2012