How JD Byrider Gathers Data -- and Why

Every day, trained telephone interviewers call approximately 400 J.D. Byrider customers from across our national network of dealerships to ask them a list of questions about their experience with our company. The results are tabulated every night and provided to franchisees the next morning. And now those same results are available to you.

JD Byrider tracks performance carefully because we know that many of our customers are financially vulnerable. If things aren’t going smoothly for them, we want our managers to step in quickly and make things right.

	JD Byrider Customer Comment from one of our Dealerships in Florida...	02/01/2012
	JD Byrider Customer Comment from one of our Dealerships in Ohio...	02/02/2012
	JD Byrider Customer Comment from one of our Dealerships in Ohio...	02/02/2012
	JD Byrider Customer Comment from one of our Dealerships in Michigan...	02/02/2012
	JD Byrider Customer Comment from one of our Dealerships in Texas...	02/02/2012
	JD Byrider Customer Comment from one of our Dealerships in Florida...	02/01/2012
	JD Byrider Customer Comment from one of our Dealerships in Alabama...	02/01/2012
	JD Byrider Customer Comment from one of our Dealerships in Alabama...	02/02/2012
	JD Byrider Customer Comment from one of our Dealerships in Florida...	02/01/2012
	I own a 2005 CHEVROLET CAVALIER. My overall experience was positive. I brought my car in for an oil change. The service was completed quickly. It took about 15 minutes. I paid the five dollar charge. I did get a receipt back. The staff was positive as far as customer service. There are no problems with my car today.	02/02/2012
	JD Byrider Customer Comment from one of our Dealerships in Texas...	02/01/2012
	JD Byrider Customer Comment from one of our Dealerships in Florida...	02/01/2012
	JD Byrider Customer Comment from one of our Dealerships in Alabama...	02/02/2012
	JD Byrider Customer Comment from one of our Dealerships in Wisconsin...	02/02/2012
	JD Byrider Customer Comment from one of our Dealerships in Pennsylvania...	02/02/2012