How JD Byrider Gathers Data -- and Why

Every day, trained telephone interviewers call approximately 400 J.D. Byrider customers from across our national network of dealerships to ask them a list of questions about their experience with our company. The results are tabulated every night and provided to franchisees the next morning. And now those same results are available to you.

JD Byrider tracks performance carefully because we know that many of our customers are financially vulnerable. If things aren’t going smoothly for them, we want our managers to step in quickly and make things right.

	JD Byrider Customer Comment from one of our Dealerships in Louisiana...	02/02/2012
	JD Byrider Customer Comment from one of our Dealerships in Ohio...	02/02/2012
	JD Byrider Customer Comment from one of our Dealerships in North Carolina...	02/02/2012
	JD Byrider Customer Comment from one of our Dealerships in Texas...	02/01/2012
	JD Byrider Customer Comment from one of our Dealerships in Iowa...	02/01/2012
	JD Byrider Customer Comment from one of our Dealerships in Pennsylvania...	02/02/2012
	JD Byrider Customer Comment from one of our Dealerships in Florida...	02/01/2012
	JD Byrider Customer Comment from one of our Dealerships in Louisiana...	02/02/2012
	JD Byrider Customer Comment from one of our Dealerships in Ohio...	02/02/2012
	JD Byrider Customer Comment from one of our Dealerships in Texas...	02/01/2012
	JD Byrider Customer Comment from one of our Dealerships in North Carolina...	02/02/2012
	JD Byrider Customer Comment from one of our Dealerships in Iowa...	02/01/2012
	JD Byrider Customer Comment from one of our Dealerships in Alabama...	02/01/2012
	I own a 2000 DODGE INTREPID. I took my car in because I couldn't get a lug nut off the wheel and it was serviced quickly. It was done at no charge and I did not get paperwork. My car is doing perfectly fine and the customer service was fantastic. My overall experience was positive.	02/02/2012
	JD Byrider Customer Comment from one of our Dealerships in South Carolina...	02/02/2012