Every day, trained telephone interviewers call approximately 400 J.D. Byrider customers from across our national network of dealerships to ask them a list of questions about their experience with our company. The results are tabulated every night and provided to franchisees the next morning. And now those same results are available to you.
JD Byrider tracks performance carefully because we know that many of our customers are financially vulnerable. If things aren’t going smoothly for them, we want our managers to step in quickly and make things right.
I own a 2005 PONTIAC SUNFIRE. My salesperson was Dal and he did a good job. The vehicle was clean and in good condition when I got it. The vehicle is doing good and I was approved on the same day. Overall my experience with JD Byrider was positive.