How JD Byrider Gathers Data -- and Why

Every day, trained telephone interviewers call approximately 400 J.D. Byrider customers from across our national network of dealerships to ask them a list of questions about their experience with our company. The results are tabulated every night and provided to franchisees the next morning. And now those same results are available to you.

JD Byrider tracks performance carefully because we know that many of our customers are financially vulnerable. If things aren’t going smoothly for them, we want our managers to step in quickly and make things right.

	OH: I own a 2000 OLDSMOBILE ALERO. Overall my experience was positive. I b...	09/02/2010
	MA: I own a 2000 BUICK LESABRE. Overall my experience with J.D. Byrider wa...	09/02/2010
	IL: I own a 2001 CHRYSLER CHRYSLER 300. Overall, my purchase experience wi...	09/01/2010
	MA: I own a 2004 HYUNDAI SONATA. Overall my experience was positive. My sa...	09/02/2010
	PA: I own a 2010 CHEVROLET VENTURE. My overall experience was positive. I ...	09/02/2010
	AL: I own a 2003 FORD TAURUS. Overall, my purchase experience with JD Byri...	09/02/2010
	GA: I own a 2001 JEEP GRAND CHEROKEE. My overall experience was positive. ...	09/01/2010
	IA: I own a 2002 FORD FOCUS. Overall, my purchase experience was positive....	09/01/2010
	MO: I own a 2001 OLDSMOBILE SILHOUETTE. Overall my experience with J.D. By...	09/02/2010
	OH: I own a 2002 CHEVROLET VENTURE. Overall my experience was positive. I ...	09/02/2010
	MO: I own a 2005 CHEVROLET IMPALA. Overall my experience with J.D. Byrider...	09/02/2010
	AL: I own a 2002 CHEVROLET MALIBU. Overall, my service experience was posi...	09/02/2010
	IA: I own a 2002 DODGE RAM TRUCK. Overall, my purchase experience was posi...	09/01/2010
	IN: I own a 2000 NISSAN QUEST. My sales person was Mark. I was approved qu...	09/02/2010
	OH: I own a 2001 PONTIAC GRAND AM. Overall my experience was positive. I b...	09/02/2010