How JD Byrider Gathers Data -- and Why

Every day, trained telephone interviewers call approximately 400 J.D. Byrider customers from across our national network of dealerships to ask them a list of questions about their experience with our company. The results are tabulated every night and provided to franchisees the next morning. And now those same results are available to you.

JD Byrider tracks performance carefully because we know that many of our customers are financially vulnerable. If things aren’t going smoothly for them, we want our managers to step in quickly and make things right.

	SC: I own a 1999 OLDSMOBILE CUTLASS. I brought the vehicle in for an oilch...	09/02/2010
	FL: I own a 2001 NISSAN ALTIMA. My overall experience was positive. Loring...	09/01/2010
	IL: I own a 2002 FORD TAURUS. My overall experience was positive. Demetris...	09/01/2010
	IL: I own a 2002 MERCURY MARQUIS. Overall my experience was positive. My s...	09/02/2010
	WI: I own a 2005 FORD TAURUS. My experience was positive. My salesperson w...	09/02/2010
	NC: I own a 2001 NISSAN MAXIMA. My overall experience was positive. My sal...	09/02/2010
	GA: I own a 2005 FORD TAURUS. My overall experience was positive. My sales...	09/01/2010
	IA: I own a 2002 CHRYSLER CONCORDE. Overall, my purchase experience was ne...	09/01/2010
	OH: I own a 2005 CHEVROLET AVEO. Overall my experience was positive. I bro...	09/02/2010
	IA: I own a 2002 DODGE CARAVAN. Overall, my purchase experience with JD By...	09/01/2010
	TX: I own a 2003 PONTIAC VIBE. My overall experience was positive. Tasha w...	09/02/2010
	OH: I own a 1999 CHRYSLER CONCORDE. My salesperson was Scott and as far as...	09/02/2010
	IL: I own a 2002 DODGE CARAVAN. Overall my experience with J.D. Byrider wa...	09/01/2010
	MD: I own a 2006 FORD TAURUS. Overall my experience with J.D. Byrider was ...	09/02/2010
	TX: I own a 2004 MERCURY SABLE. My overall experience was positive. My sal...	09/02/2010