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How JD Byrider Gathers Data -- and Why

Every day, trained telephone interviewers call approximately 400 J.D. Byrider customers from across our national network of dealerships to ask them a list of questions about their experience with our company. The results are tabulated every night and provided to franchisees the next morning. And now those same results are available to you.

JD Byrider tracks performance carefully because we know that many of our customers are financially vulnerable. If things aren’t going smoothly for them, we want our managers to step in quickly and make things right.

JD Byrider Customer Comment from one of our Dealerships in Ohio...

04/25/2016

JD Byrider Customer Comment from one of our Dealerships in Indiana...

04/25/2016

JD Byrider Customer Comment from one of our Dealerships in Pennsylvania...

04/25/2016

JD Byrider Customer Comment from one of our Dealerships in Ohio...

04/25/2016

JD Byrider Customer Comment from one of our Dealerships in Iowa...

04/25/2016

JD Byrider Customer Comment from one of our Dealerships in Ohio...

04/25/2016

JD Byrider Customer Comment from one of our Dealerships in Alabama...

04/25/2016

JD Byrider Customer Comment from one of our Dealerships in Ohio...

04/25/2016

JD Byrider Customer Comment from one of our Dealerships in Ohio...

04/25/2016

JD Byrider Customer Comment from one of our Dealerships in Ohio...

04/25/2016

JD Byrider Customer Comment from one of our Dealerships in Ohio...

04/25/2016

Positive Comment

I own a 2009 CHRYSLER TOWN & COUNTRY. My salesperson was Cynthia and the customer service was great. The vehicle was clean and in good condition when I received it and is doing great today. I was approved the same day. Overall, my purchase experience was positive.

04/25/2016

JD Byrider Customer Comment from one of our Dealerships in Kentucky...

04/25/2016

JD Byrider Customer Comment from one of our Dealerships in Pennsylvania...

04/25/2016

JD Byrider Customer Comment from one of our Dealerships in Alabama...

04/25/2016

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JD Byrider Customer Satisfaction Ratings!
5/5/2016
1,361,215
95%
91%


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