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How JD Byrider Gathers Data -- and Why

Every day, trained telephone interviewers call approximately 400 J.D. Byrider customers from across our national network of dealerships to ask them a list of questions about their experience with our company. The results are tabulated every night and provided to franchisees the next morning. And now those same results are available to you.

JD Byrider tracks performance carefully because we know that many of our customers are financially vulnerable. If things aren’t going smoothly for them, we want our managers to step in quickly and make things right.

JD Byrider Customer Comment from one of our Dealerships in Maryland...

12/11/2014

JD Byrider Customer Comment from one of our Dealerships in Texas...

12/11/2014

JD Byrider Customer Comment from one of our Dealerships in Louisiana...

12/11/2014

JD Byrider Customer Comment from one of our Dealerships in Michigan...

12/11/2014

JD Byrider Customer Comment from one of our Dealerships in North Carolina...

12/11/2014

JD Byrider Customer Comment from one of our Dealerships in North Carolina...

12/11/2014

JD Byrider Customer Comment from one of our Dealerships in Texas...

12/11/2014

JD Byrider Customer Comment from one of our Dealerships in Louisiana...

12/11/2014

JD Byrider Customer Comment from one of our Dealerships in Louisiana...

12/11/2014

JD Byrider Customer Comment from one of our Dealerships in Arizona...

12/10/2014

JD Byrider Customer Comment from one of our Dealerships in Arizona...

12/10/2014

Positive Comment

I own a 2007 FORD FOCUS. I brought my vehicle in for the transmission and motor mount, and it was completed quickly. I had to pay a fair price and I did get paperwork. The vehicle is doing better then what it was, and the staff was good actually. Overall my service experience was positive.

12/11/2014

JD Byrider Customer Comment from one of our Dealerships in Texas...

12/11/2014

JD Byrider Customer Comment from one of our Dealerships in Illinois...

12/11/2014

JD Byrider Customer Comment from one of our Dealerships in Pennsylvania...

12/11/2014

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JD Byrider Customer Satisfaction Ratings!
12/20/2014
1,187,666
95%
91%


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