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How JD Byrider Gathers Data -- and Why

Every day, trained telephone interviewers call approximately 400 J.D. Byrider customers from across our national network of dealerships to ask them a list of questions about their experience with our company. The results are tabulated every night and provided to franchisees the next morning. And now those same results are available to you.

JD Byrider tracks performance carefully because we know that many of our customers are financially vulnerable. If things aren’t going smoothly for them, we want our managers to step in quickly and make things right.

JD Byrider Customer Comment from one of our Dealerships in Wisconsin...

05/17/2016

JD Byrider Customer Comment from one of our Dealerships in Indiana...

05/16/2016

JD Byrider Customer Comment from one of our Dealerships in Ohio...

05/16/2016

JD Byrider Customer Comment from one of our Dealerships in Indiana...

05/16/2016

JD Byrider Customer Comment from one of our Dealerships in Illinois...

05/16/2016

JD Byrider Customer Comment from one of our Dealerships in Ohio...

05/16/2016

JD Byrider Customer Comment from one of our Dealerships in Florida...

05/16/2016

JD Byrider Customer Comment from one of our Dealerships in Iowa...

05/16/2016

JD Byrider Customer Comment from one of our Dealerships in Illinois...

05/16/2016

JD Byrider Customer Comment from one of our Dealerships in Illinois...

05/16/2016

JD Byrider Customer Comment from one of our Dealerships in Ohio...

05/16/2016

Positive Comment

I own a 2008 HYUNDAI SONATA. My salesperson was a female and her office was the one right when you walk in and the customer service was good. The vehicle was in good condition and clean when I got it. The vehicle is doing okay and I was approved the same day. Overall my purchase experience was positive.

05/16/2016

JD Byrider Customer Comment from one of our Dealerships in Iowa...

05/16/2016

JD Byrider Customer Comment from one of our Dealerships in Illinois...

05/16/2016

JD Byrider Customer Comment from one of our Dealerships in Ohio...

05/16/2016

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JD Byrider Customer Satisfaction Ratings!
5/24/2016
1,368,101
95%
91%


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