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How JD Byrider Gathers Data -- and Why

Every day, trained telephone interviewers call approximately 400 J.D. Byrider customers from across our national network of dealerships to ask them a list of questions about their experience with our company. The results are tabulated every night and provided to franchisees the next morning. And now those same results are available to you.

JD Byrider tracks performance carefully because we know that many of our customers are financially vulnerable. If things aren’t going smoothly for them, we want our managers to step in quickly and make things right.

JD Byrider Customer Comment from one of our Dealerships in Alabama...

11/12/2014

JD Byrider Customer Comment from one of our Dealerships in North Carolina...

11/13/2014

JD Byrider Customer Comment from one of our Dealerships in Indiana...

11/12/2014

JD Byrider Customer Comment from one of our Dealerships in Michigan...

11/13/2014

JD Byrider Customer Comment from one of our Dealerships in Pennsylvania...

11/13/2014

JD Byrider Customer Comment from one of our Dealerships in Michigan...

11/13/2014

JD Byrider Customer Comment from one of our Dealerships in Nevada...

11/13/2014

JD Byrider Customer Comment from one of our Dealerships in Missouri...

11/13/2014

JD Byrider Customer Comment from one of our Dealerships in Alabama...

11/12/2014

JD Byrider Customer Comment from one of our Dealerships in Alabama...

11/12/2014

JD Byrider Customer Comment from one of our Dealerships in Pennsylvania...

11/13/2014

Positive Comment

I own a 2005 FORD TAURUS. My overall experience was positive. I brought my car in for the oil change. The service was completed quickly. It was five dollars and the price was reasonable. I did get my paperwork back. The staff was good as far as customer service. There''s no problems with my car today.

11/12/2014

JD Byrider Customer Comment from one of our Dealerships in Alabama...

11/13/2014

JD Byrider Customer Comment from one of our Dealerships in Illinois...

11/12/2014

JD Byrider Customer Comment from one of our Dealerships in Illinois...

11/13/2014

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JD Byrider Customer Satisfaction Ratings!
11/22/2014
1,177,898
95%
91%


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