How JD Byrider Gathers Data -- and Why

Every day, trained telephone interviewers call approximately 400 J.D. Byrider customers from across our national network of dealerships to ask them a list of questions about their experience with our company. The results are tabulated every night and provided to franchisees the next morning. And now those same results are available to you.

JD Byrider tracks performance carefully because we know that many of our customers are financially vulnerable. If things aren’t going smoothly for them, we want our managers to step in quickly and make things right.

	JD Byrider Customer Comment from one of our Dealerships in Iowa...	05/15/2013
	JD Byrider Customer Comment from one of our Dealerships in Pennsylvania...	05/16/2013
	JD Byrider Customer Comment from one of our Dealerships in Rhode Island...	05/16/2013
	JD Byrider Customer Comment from one of our Dealerships in Missouri...	05/16/2013
	JD Byrider Customer Comment from one of our Dealerships in Texas...	05/16/2013
	JD Byrider Customer Comment from one of our Dealerships in Tennessee...	05/16/2013
	JD Byrider Customer Comment from one of our Dealerships in North Carolina...	05/16/2013
	JD Byrider Customer Comment from one of our Dealerships in Iowa...	05/15/2013
	JD Byrider Customer Comment from one of our Dealerships in North Carolina...	05/16/2013
	JD Byrider Customer Comment from one of our Dealerships in Iowa...	05/15/2013
	JD Byrider Customer Comment from one of our Dealerships in Ohio...	05/16/2013
	I own a 2007 FORD FREESTYLE. My overall experience was positive. I brought my car in for the AC. The service was completed quickly. It was covered by the warranty and I did get a receipt or paperwork back. The staff was good as far as customer service. There are no problems with my car today.	05/16/2013
	JD Byrider Customer Comment from one of our Dealerships in Texas...	05/16/2013
	JD Byrider Customer Comment from one of our Dealerships in Alabama...	05/15/2013
	JD Byrider Customer Comment from one of our Dealerships in North Carolina...	05/16/2013