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How JD Byrider Gathers Data -- and Why

Every day, trained telephone interviewers call approximately 400 J.D. Byrider customers from across our national network of dealerships to ask them a list of questions about their experience with our company. The results are tabulated every night and provided to franchisees the next morning. And now those same results are available to you.

JD Byrider tracks performance carefully because we know that many of our customers are financially vulnerable. If things aren’t going smoothly for them, we want our managers to step in quickly and make things right.

JD Byrider Customer Comment from one of our Dealerships in Florida...

08/17/2016

JD Byrider Customer Comment from one of our Dealerships in Texas...

08/17/2016

JD Byrider Customer Comment from one of our Dealerships in Ohio...

08/25/2016

JD Byrider Customer Comment from one of our Dealerships in Missouri...

08/17/2016

JD Byrider Customer Comment from one of our Dealerships in New York...

08/17/2016

JD Byrider Customer Comment from one of our Dealerships in Ohio...

08/17/2016

JD Byrider Customer Comment from one of our Dealerships in Ohio...

08/17/2016

JD Byrider Customer Comment from one of our Dealerships in Texas...

08/17/2016

JD Byrider Customer Comment from one of our Dealerships in Texas...

08/17/2016

JD Byrider Customer Comment from one of our Dealerships in Indiana...

08/17/2016

JD Byrider Customer Comment from one of our Dealerships in Indiana...

08/17/2016

Positive Comment

I own a 2007 CHRYSLER SEBRING. Who was your salesperson? second one next to Nicole How was the customer service? fantastic Was the vehicle clean and in good condition? clean good condition it had to go in and get service How is the vehicle doing today? still at the shop waiting on part Were you approved on the same day? yes So overall was your purchase experience Positive neutral or negative? positive

08/17/2016

JD Byrider Customer Comment from one of our Dealerships in Alabama...

08/17/2016

JD Byrider Customer Comment from one of our Dealerships in Alabama...

08/17/2016

JD Byrider Customer Comment from one of our Dealerships in Texas...

08/17/2016

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JD Byrider Customer Satisfaction Ratings!
9/1/2016
1,397,868
95%
91%


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