How JD Byrider Gathers Data -- and Why

Every day, trained telephone interviewers call approximately 400 J.D. Byrider customers from across our national network of dealerships to ask them a list of questions about their experience with our company. The results are tabulated every night and provided to franchisees the next morning. And now those same results are available to you.

JD Byrider tracks performance carefully because we know that many of our customers are financially vulnerable. If things aren’t going smoothly for them, we want our managers to step in quickly and make things right.

	JD Byrider Customer Comment from one of our Dealerships in Michigan...	02/02/2012
	JD Byrider Customer Comment from one of our Dealerships in Tennessee...	02/02/2012
	JD Byrider Customer Comment from one of our Dealerships in Kentucky...	02/02/2012
	JD Byrider Customer Comment from one of our Dealerships in Virginia...	02/02/2012
	JD Byrider Customer Comment from one of our Dealerships in Texas...	02/02/2012
	JD Byrider Customer Comment from one of our Dealerships in Michigan...	02/02/2012
	JD Byrider Customer Comment from one of our Dealerships in Ohio...	02/02/2012
	JD Byrider Customer Comment from one of our Dealerships in South Carolina...	02/02/2012
	JD Byrider Customer Comment from one of our Dealerships in Rhode Island...	02/02/2012
	JD Byrider Customer Comment from one of our Dealerships in Missouri...	02/02/2012
	JD Byrider Customer Comment from one of our Dealerships in Tennessee...	02/02/2012
	JD Byrider Customer Comment from one of our Dealerships in North Carolina...	02/02/2012
	JD Byrider Customer Comment from one of our Dealerships in Texas...	02/02/2012
	I own a 2003 DODGE CARAVAN. I brought my car in for the water pump and the belt needed to be changed. It was serviced quickly. I paid a fair price. I got paperwork. The car is doing great. The customer service was excellent. Overall,my service experience was positive.	02/01/2012
	JD Byrider Customer Comment from one of our Dealerships in Texas...	02/02/2012