How JD Byrider Gathers Data -- and Why

Every day, trained telephone interviewers call approximately 400 J.D. Byrider customers from across our national network of dealerships to ask them a list of questions about their experience with our company. The results are tabulated every night and provided to franchisees the next morning. And now those same results are available to you.

JD Byrider tracks performance carefully because we know that many of our customers are financially vulnerable. If things aren’t going smoothly for them, we want our managers to step in quickly and make things right.

	PA: I own a 2001 FORD TAURUS. My overall experience was positive. I brough...	09/02/2010
	OH: I own a 2002 BUICK LESABRE. Overall my experience was positive. I brou...	09/02/2010
	TX: I own a 2004 FORD WINDSTAR. My salesperson was Tonya, and she was grea...	09/02/2010
	MA: I own a 2003 FORD TAURUS. Overall my experience was positive. My sales...	09/02/2010
	KS: I own a 2003 DODGE CARAVAN. My sales person was Sam. I was approved qu...	09/02/2010
	CO: I own a 2002 PONTIAC GRAND AM. My overall purchase experience was posi...	09/02/2010
	TX: I own a 2002 CHRYSLER SEBRING. Overall my experience was positive. I b...	09/02/2010
	MD: I own a 2002 MITSUBISHI GALANT. Overall my experience with J.D. Byride...	09/02/2010
	WI: I own a 2005 DODGE CARAVAN. My salesperson was Jeff. He was good as fa...	09/02/2010
	WV: I own a 1999 CHEVROLET S10. My overall experience was positive. I took...	09/02/2010
	OH: I own a 2004 DODGE NEON. My salesperson was a short male with black ha...	09/02/2010
	PA: I own a 2000 CHEVROLET IMPALA. I brought the car in because it was sha...	09/02/2010
	OH: I own a 2005 CHEVROLET IMPALA. I took the car to the service center to...	09/02/2010
	WI: I own a 2003 SATURN ION. My salesperson was EJ and he was ok. My car w...	09/02/2010
	WI: I own a 2001 BUICK CENTURY. My experience was neutral because I was ha...	09/02/2010