How JD Byrider Gathers Data -- and Why

Every day, trained telephone interviewers call approximately 400 J.D. Byrider customers from across our national network of dealerships to ask them a list of questions about their experience with our company. The results are tabulated every night and provided to franchisees the next morning. And now those same results are available to you.

JD Byrider tracks performance carefully because we know that many of our customers are financially vulnerable. If things aren’t going smoothly for them, we want our managers to step in quickly and make things right.

	I own a 2005 CHRYSLER TOWN & COUNTRY. My salesperson was Kevin, the customer service was great. The car was clean and in good condition when I received it. The car needs to go in for service. I was approved the same day. Overall, my purchase experience was neutral because the car is having problems already.	05/10/2012
	JD Byrider Customer Comment from one of our Dealerships in Illinois...	05/10/2012
	JD Byrider Customer Comment from one of our Dealerships in Texas...	05/10/2012
	JD Byrider Customer Comment from one of our Dealerships in Illinois...	05/10/2012
	JD Byrider Customer Comment from one of our Dealerships in West Virgina...	05/10/2012
	JD Byrider Customer Comment from one of our Dealerships in Ohio...	05/10/2012
	JD Byrider Customer Comment from one of our Dealerships in Michigan...	05/10/2012
	JD Byrider Customer Comment from one of our Dealerships in Texas...	05/10/2012
	JD Byrider Customer Comment from one of our Dealerships in Illinois...	05/10/2012
	JD Byrider Customer Comment from one of our Dealerships in Ohio...	05/10/2012
	JD Byrider Customer Comment from one of our Dealerships in Wisconsin...	05/10/2012
	JD Byrider Customer Comment from one of our Dealerships in Illinois...	05/10/2012
	JD Byrider Customer Comment from one of our Dealerships in Ohio...	05/10/2012
	JD Byrider Customer Comment from one of our Dealerships in West Virgina...	05/10/2012
	JD Byrider Customer Comment from one of our Dealerships in Ohio...	05/10/2012