Every day, trained telephone interviewers call approximately 400 J.D. Byrider customers from across our national network of dealerships to ask them a list of questions about their experience with our company. The results are tabulated every night and provided to franchisees the next morning. And now those same results are available to you.
JD Byrider tracks performance carefully because we know that many of our customers are financially vulnerable. If things aren’t going smoothly for them, we want our managers to step in quickly and make things right.
I own a 2004 HYUNDAI ACCENT. My vehicle was clean and in good condition and its running very well. My salesperson was Rodney and the customer service was excellent. I was able to be approved that same day. Overall my experience was positive.
