How JD Byrider Gathers Data -- and Why

Every day, trained telephone interviewers call approximately 400 J.D. Byrider customers from across our national network of dealerships to ask them a list of questions about their experience with our company. The results are tabulated every night and provided to franchisees the next morning. And now those same results are available to you.

JD Byrider tracks performance carefully because we know that many of our customers are financially vulnerable. If things aren’t going smoothly for them, we want our managers to step in quickly and make things right.

	WI: I own a 2003 KIA SEDONA. My experience was positive. Josh was my sales...	09/02/2010
	WV: I own a 2001 SATURN L100. My overall experience was positive. I took m...	09/02/2010
	MA: I own a 2006 CHEVROLET HHR. My salesperson was Sammy and as far as cus...	09/02/2010
	WV: I own a 2000 BUICK PARK AVENUE. My overall experience was negative thi...	09/02/2010
	TX: I own a 2000 MERCURY MARQUIS. My overall experience was positive. My s...	09/02/2010
	NC: I own a 2001 FORD TAURUS. Overall my experience with J.D. Byrider was ...	09/02/2010
	NC: I own a 2001 NISSAN MAXIMA. My overall experience was positive. My sal...	09/02/2010
	VA: I own a 2004 NISSAN SENTRA. Overall my experience was pretty positive....	09/02/2010
	VA: I own a 2003 DODGE CARAVAN. Overall my experience was positive. Daniel...	09/02/2010
	TX: I own a 2004 MERCURY SABLE. My overall experience was positive. My sal...	09/02/2010
	LA: I own a 2005 PONTIAC GRAND AM. My salesperson was Tommy and he was gre...	09/02/2010
	KS: I own a 2003 DODGE CARAVAN. My sales person was Sam. I was approved qu...	09/02/2010
	TX: I own a 2003 FORD FOCUS. My overall experience was positive. My salesp...	09/02/2010
	WV: I own a 1999 CHEVROLET S10. My overall experience was positive. I took...	09/02/2010
	AL: I own a 2003 OLDSMOBILE ALERO. Overall my experience was positive. I b...	09/01/2010