Every day, trained telephone interviewers call approximately 400 J.D. Byrider customers from across our national network of dealerships to ask them a list of questions about their experience with our company. The results are tabulated every night and provided to franchisees the next morning. And now those same results are available to you.
JD Byrider tracks performance carefully because we know that many of our customers are financially vulnerable. If things aren’t going smoothly for them, we want our managers to step in quickly and make things right.
I own a 2003 HYUNDAI SONATA. I brought my vehicle in for an oil change. My vehicle was serviced quick and the price was fair. I received paperwork. The customer service was very good. My vehicle is good today. Overall my experience is positive.
