How JD Byrider Gathers Data -- and Why

Every day, trained telephone interviewers call approximately 400 J.D. Byrider customers from across our national network of dealerships to ask them a list of questions about their experience with our company. The results are tabulated every night and provided to franchisees the next morning. And now those same results are available to you.

JD Byrider tracks performance carefully because we know that many of our customers are financially vulnerable. If things aren’t going smoothly for them, we want our managers to step in quickly and make things right.

	WI: I own a 2003 CHEVROLET IMPALA. Overall my experience was positive. I b...	09/02/2010
	RI: I own a 2006 DODGE CARAVAN. I brought the car in tehs hop for an oilc ...	09/02/2010
	AL: I own a 2010 DODGE NEON. I brought my vehicle in for an oil change and...	09/02/2010
	RI: I own a 2002 JEEP LIBERTY. I brought the car in the shop for some pads...	09/02/2010
	IN: I own a 1999 CHEVROLET BLAZER. Overall, my service experience was posi...	09/02/2010
	OH: I own a 2004 CHRYSLER SEBRING. My salesperson was Sean and he was pret...	09/02/2010
	OH: I own a 2003 MITSUBISHI GALANT. My overall purchase experience was pos...	09/02/2010
	IN: I own a 2004 FORD TAURUS. My overall experience was positive. My sales...	09/02/2010
	PA: I own a 2003 CHEVROLET MALIBU. My sales person was M.K. I was there fr...	09/02/2010
	KY: I own a 2004 CHEVROLET MALIBU. My experience was positive. Montez was ...	09/02/2010
	TX: I own a 2005 CHRYSLER TOWN & COUNTRY. Overall, my purchase experience ...	09/02/2010
	NC: I own a 2000 TOYOTA COROLLA. My overall experience was neutral because...	09/02/2010
	IN: I own a 2002 PONTIAC SUNFIRE. My overall experience was positive. My s...	09/02/2010
	NC: I own a 2003 FORD FOCUS. My overall experience was positive. My salesp...	09/02/2010
	OH: I own a 2003 FORD TAURUS. Overall, my purchase experience with JD Byri...	09/02/2010